Video Only Mountain View in Mountain View, CA Closed now

Reviews about Video Only Mountain View

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  November 25, 2019, by Leslie Shaw
  We had a pleasant experience shopping there --- Michael was very helpful and non-pushy, and other sales were also very helpful and cut us a great deal. HOWEVER, they forgot to mention a very important return policy at the point of purchase. After two weeks, we found another TV that was more suitable for our needs at another shop, but the same kind gentleman at checkout turned into a jerk and told us that if the box was opened and re-taped, then they could only give us store credits for our return. This policy is obviously set up to screw with any customer who wishes to have a return and fell for their 30-day return period (with alot of conditions that the sales kindly left out when you were paying for it). Thanks guys. What a great way to screw customers over and burn bridges.